Bengaluru-based electric two-wheeler maker Ultraviolette has maintained a notable silence on the launch and delivery timelines of its much-hyped electric scooter, the Tesseract, even as over 20,000 (and reportedly up to 70,000) customers who pre-booked the vehicle months ago continue to wait.
The company launched the Tesseract in March 2025 with aggressive claims of it being the “world’s most advanced electric scooter,” featuring high performance, ADAS-like radar technology, dual dashcams, and impressive range options up to 261 km (IDC) with the largest battery pack. Pre-bookings opened with a token amount of just ₹999, generating massive initial interest: the company crossed 20,000 bookings within 48 hours and quickly extended introductory pricing benefits.
Despite the strong pre-booking response, many early customers report a lack of communication from the company.
Key concerns include:
- No variant selection process: Ultraviolette has not yet asked pre-booking customers to choose their preferred variant or battery pack (3.5 kWh, 5 kWh, or 6 kWh options offering claimed IDC ranges of 162 km, 220 km, and 261 km respectively).
- Delayed configuration: The company had indicated that final variant selection and detailed configuration would be activated in Q4 2025, but as of early May 2026, this step remains pending.
- Pushed delivery timeline: Original expectations pointed to Q1 2026 deliveries, but these have now shifted to Q2 2026 (April-June 2026), with some reports suggesting further caution around quality and supply chain readiness.
This lack of engagement on preferences has led to speculation that volume production is yet to ramp up meaningfully. Producing variants in line with actual demand becomes challenging without knowing customer choices for battery size, features, and pricing tiers (introductory pricing started at ₹1.20 lakh for early customers, with base now around ₹1.45 lakh ex-showroom and higher variants expected to cost more).
Ultraviolette has positioned the Tesseract as a premium maxi-scooter-style vehicle with advanced features like a 125 km/h top speed and strong acceleration. The company has focused on building hype and securing pre-bookings while reportedly prioritizing testing, localization, and quality. However, the extended silence has drawn criticism on forums and social media, with some customers expressing impatience after holding tokens for over a year since the March 2025 unveiling.
EV startups in India often face typical hurdles such as supply chain issues for batteries and components, regulatory certifications, and scaling manufacturing. Delaying variant finalization could allow the company to better align production with demand and avoid overstocking less popular configurations.
What Customers Can Expect
- Variants: Tesseract 3.5 (base), Tesseract 5, and Tesseract 6 with corresponding battery capacities.
- Battery Warranty: Reportedly strong — up to 8 years or 2 lakh km on the SRB-6 pack.
- Next Steps: Watch for official updates on variant configuration activation and firm delivery schedules.
For now, the 20,000+ (and growing) pre-booked customers remain in a holding pattern. While high demand signals strong market interest in premium electric scooters, the prolonged wait and communication gap highlight the execution challenges faced by ambitious EV startups in a competitive landscape.
Ultraviolette has built significant excitement around the Tesseract. Whether it can convert that into timely deliveries and satisfied customers will determine if the hype translates into long-term success. Customers are advised to monitor official channels for any updates on configuration and deliveries.
